Novo Star’s top management understands the importance and is committed to impartiality in strategy, policy and management system certification activities. Novo Star manages conflict of interest and ensures the objectivity of the management system certification activities. All Novo Star personnel (either internal or external) or committees who could influence the certification activities shall act impartially. You may request a copy of Novo Star’s Document of Impartiality by contacting Novo Star or refer the tab on impartiality Policy.
As an accredited certification body, Novo Star is committed to transparency in our audit process, certification decisions and appeals and complaints process. The following documents will describe our internal policies and compliance to our oversight bodies. Novo Star is also providing documents that outline the requirements for the use of the Novo Star logo as well as Accreditation Marks.
If you have any questions, please contact Novo Star